Text of Freedom of Information Act request
Filed Tuesday, June 21, 2016
My friends involved in the administration of the city of Wilmington,
Before we get to the official Freedom of Information Act request, I want to offer the “Why” behind the “What.”
Since I worked with the city in 2011 and 2012 to improve the parking situation in Wilmington (see WilmingtonParking.blogspot.com for background) – I have become the de facto “go to” guy for all things parking related.
One of the issues we didn’t really get into back in 2011-2012 was the appeals process. While I’ve heard disconcerting anecdotes here and there, I wasn’t convinced there was something systemic to address.
But, in the past few months, more stories came my way and yes, I filed my own appeal for a parking citation issued at a meter that did not work (which I had called in) – the appeal was filed at the end of March and when I stopped in to inquire about the status at the end of April I was told the average time for a decision on an appeal was two months. As of this writing, we’re approaching three months and I still haven’t heard anything.
It would seem that we have a “glitch” in this system and I believe we have the skills and talent in this city to analyze the data and make recommendations to help the system work more smoothly.
In addition to numbers and data, I think we need to also look at policies and practices – again, I’m hearing some anecdotes that, if true, should lead to some discussions about these policies and practices.
It is my sincere hope that you see this as the offer for help that it is – and I encourage open lines of communication throughout this process.
With all of this in mind, I now file this Freedom of Information Act request in accordance with TITLE 29, §10003 of the Delaware Code for the following data:
In addition to the above data, I am requesting answers to the following questions:
New York City $65 – Manhattan below 96th street
$35 – all other areas
Philadelphia $36 – Center City & University City
$26 – Non-Center City & University City Areas
Washington DC $25 – with a proposal to
raise the amount to $30
Why are the fines in Wilmington set so high?
5. In 2012, the city of Wilmington installed a few parking meters that take credit card payments – but the majority of meters in the city still only accept coins – why haven’t more meters been installed to accept credit card payments in the past four years?
6. I have heard from two people recently who received a parking citation and sent in their check within the 21-day time limit only to find themselves charged a late fee because the check was not processed until after the deadline had passed. I would like to know what the process is for recording when a payment is received via check.
I request that as much of the data as possible be offered through email, it would be great if the data in the first section could be offered in either .csv or .xcl formats, but Word or .txt docs would be acceptable as well.
I am also available and willing to come to the City/County building to help with the process of gathering/analyzing the data.
I have allocated $40 to cover the cost of this request, please let me know if the cost is expected to exceed that amount so I can start a crowd-funding effort.
Finally, I have launched a new website for this project – AppealingWilmington.com – where you should be able to find this request posted along with videos and other information. I expect others to come forward with their stories, and I will share those with you in an effort to gain clarification and resolution.
I look forward to working with you in this effort to improve the parking citation appeals process for everyone.
Articles, podcasts, broadcast reports, and more...
from The News Journal
posted July 5, 2016
Concerns over Wilmington's parking tickets have come a long way since 2012, when a series of changes — from discounts for early payment to improved training for parking enforcement officers — took effect largely due to citizen efforts. Now another call is going out to address issues with the appeals process, but the activist leading the charge says it's about more than just tickets.
Some time on the Rick Jensen Show
Posted June 21, 2016
From the description of the Rick Jensen Show:
"Rick is ranked as one the "100 Most Influential talk show hosts in America" and rarely mispronounces his own name."
On June 21, just an hour or so after filing the Freedom of Information Act request with the city of Wilmington, Rick had me on his show to talk about the issue.
from Technical.ly Delaware
Posted June 21, 2016
Back in 2011 and 2012, a group of citizens in Wilmington engaged with the city to improve the policies and practices regarding parking tickets - see WilmingtonParking.blogspot.com for more on that success.
It appears there's now a situation with the appeals process for parking tickets in Wilmington. We're ready to step up and do our part to help the city of Wilmington by analyzing data and reviewing policies and practices to find ways to streamline the process and make the system run more efficiently for everyone.